Frequently Asked Questions
Though we have provided lots of information about us and how we serve what is our working process our terms and conditions our policies etc.
Yes, you can withdraw your money anytime — it’s your money. However, we encourage users to reserve it for healthcare protection.
No. HealthAssurance.ng is not a health insurance provider. We help you save your own money in a dedicated health wallet so you’re financially ready for emergencies.
Transfer to healthcare providers HealthAssurance.ng accounts is instant, while transfer to third party bank are processed in 24hr or less
Your savings remain secure and available — no expiration. It also earn interest over time.
We make saving for future healthcare expenses simple
Health Savings Wallets
Secure, flexible, and easy-to-use savings accounts designed to help you build funds specifically for future healthcare emergencies.
Emergency Medical Access
Access your savings instantly when medical emergencies arise—no waiting periods, no complicated processes.
Healthcare Discounts & Partnerships
Benefit from exclusive discounts at trusted hospitals, clinics, and laboratories through our partner network.